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Is that IRS call a scam?

How to tell a real IRS contact from a fake.

Older woman holding a phone away from her ear with a skeptical look, kitchen background
Updated October 8, 20264 sourcesFact checked
The short answer

What should I do about IRS scam calls?

Scammers pose as the IRS and demand you pay now or be arrested. The IRS starts audits by mail, not by phone. A real private collector for the IRS only calls after you get a CP40 letter.

Since Sept 23, 2021, only three private agencies collect for the IRS: CBE Group, Coast Professional and ConServe.Source: IRS: Private debt collection

Watch for threats of arrest or deportation, demands to pay now, and odd web links. Those are signs of a scam.

Before a private collector calls, you get two letters: an IRS CP40 and the agency's own letter. Both have a taxpayer authentication number.

Private collectors for the IRS will not threaten you.

Key facts

  • Did you get a CP40 letter first?
  • Does the caller know your taxpayer authentication number?
  • Are they threatening arrest?
  • What does your IRS Online Account show you owe?

Options that may help

Check your account

Sign in at irs.gov to see what you really owe.

Hang up

Don't pay anyone over the phone who threatens you.

Report it

Report impersonation to the IRS.

Results depend on your situation. Not every case qualifies.

Common questions

How do I know a private collector is real?

Your CP40 names your agency. You and the agency swap parts of your taxpayer authentication number to confirm each other.

Source: IRS: Private debt collection

Does the IRS start audits by phone?

No. The IRS says it won't initiate an audit by telephone.

Source: IRS: IRS audits

General information, not tax or legal advice. You can contact the IRS yourself for free at irs.gov.

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